Building itself is beautiful. Such a treat! If we find any, we delete them and, if necessary, take action against whoever is responsible. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. Ideally, we'd publish every review we get, positive and negative. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. Sincerely, John Wilkins/Owner. Reserved 2 rooms, 1 king & 2 queens. Sincerely, John Wilkins/Owner. I then contacted the BBB. I really didn't know about bed bugs at the time. If you stayed at this property through Booking.com, you can write a review. Very nice staff EVERYONE!! Service was amazingly efficient. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. All content should be genuine and unique to the guest. Respect the privacy of others. Tripadvisor performs checks on reviews. Liked: Cleanliness, amenities, property conditions & facilities. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. To edit a review youve already submitted, contact our Customer Service team. My friend was sleeping in the bed closer to the bathroom. Great value! This was for the price a grand slam! June 12, 2022 . Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Was not really expecting housekeeping but they did come during our 3 day stay. * Check-In: 4pm | Check-Out: 11am Pool area was poorly lit but was heated. This hotel was highly-rated for its very comfy beds. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. We will be back. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. Nobody likes that thought," Freeland said. They also have very strict protocol on handling complaints such as this. This is not a rash, these are bites! Pet-friendly rooms are also available. Please enter the dates of your stay and check what conditions apply to your preferred room. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. NEVER again! Is the indoor pool heated all year round? Made beds, replaced towels and amenities. Yeah right! The pool looked nice but didnt get a chance to enjoy it. The place was very cute and cozy. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. The breakfast was great! 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included NEVER again! Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Food was outstanding! This is not a rash, these are bites! Management doesn't seem to care much. I would recommend it if you can handle the unfriendliness of the staff. It is served in the restaurant. We were told there was a hot tub at the hotel - there was not one. The good news? The post has more than 60,000 views. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Booking.com. They want to eat that's all they know.". The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. Right now bedbugs are a problem here at home in Colorado and in all 50 states. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Booked this on a major travel site for an incredibly low price. There were a lot of families with small children so that made for a very noisy hotel. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Overall, okay. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. They are also responsible for the costs associated with eradicating the unit of the pests. Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. The Academy Hotel is independently owned and operated. Pizza, Local, Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. check in was super easy. Loved the breakfast! To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. (Click on the Red Icon to view detailed bed bug reports.) Overall the hotel was very nice as was the experience. Youll never stay anywhere like for the price. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Use cautionwhen using pesticides and always follow label directions. They also have very strict protocol on handling complaints such as this. Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. Surprisingly good place with an interesting main lobby / restaurant area. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. 78 out of 2735 reviews" ". 2. * Complimentary Breakfast: I would recommend it if you can handle the unfriendliness of the staff. The bathroom had poop on the toilet when we checked in. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Location off highway was amazingly easy. Comfortable bed, quiet, excellent breakfast! These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. This is a great value. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Mountain View was decent but not sure its worth the up charge. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Food was outstanding! Made to order omelettes! Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. 1602 out of 2735 reviews" ", Rating 8 - Good. I liked the layout for the bathroom area. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America Staff was amazingly friendly. Great location, great amenities. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. easy access to the freeway. The breakfast was excellent and free but the staff during breakfast was totally rude. "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. Location off highway was amazingly easy. Seafood, Check under the box spring. Tripadvisor performs checks on reviews. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. I then contacted the BBB. Frequent visitors over many years and always pleased. The breakfast was awesome. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. After their trip, guests tell us about their stay. Highly recommend. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Something went wrong please try again later. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. We went back to the area for spring break and decided to stay there again because of the location and price. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel Is there a laundry facility in the hotel? Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Certain services and amenities may be reduced or unavailable as a result. We will definitely stay here again if we are in the area! Lift up each headboard an lay it on the bed. We all have bed bug bites all over us and they are very uncomfortable! - Terms of use - Privacy - Disclaimer. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 Its a bit old and outdated, the rooms were a bit dusty. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Breakfast was above expectations, and the restaurant was on point. )Icon Color & Report Disclaimer, File a new bed bug report at this location. The hotel is clean, the pool is great, and all the little extras make it a great place for families. I really didn't know about bed bugs at the time. Disgusting! We went back to the area for spring break and decided to stay there again because of the location and price. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. Rooms were clean & staff at desk was very polite & professional. if the writer is claiming to be someone else). When I checked in I paid in advance for a one week stay at a special winter rate. Room had some leaking issues at sink but was still very clean and fresh. The following reports are from third party sources. more. Rooms were clean and comfortable Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Now the cons. NEVER again! * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. I never swim with my kids because I hate cold water and was able to swim with them for hours. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. Oh, & rooms were almost sound proof! This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. All of which have experienced no problems. Pool was so crowded my 16 year old wouldnt get in. This is the version of our website addressed to speakers of English in Canada. Staff was friendly. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. Dinner, This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We stayed at this hotel last summer, June 2010, and left with some bites on us all. This meant there was furniture being moved men shouting up and down the hall and dogs barking. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. A business center with fax and photocopying services is available. Great to have an omelette at breakfast! The rest of the staff was very, very rude and it did not feel welcoming. The check-in was fast and easy. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Tasted delicious and the staff was friendly, hard working and good at their jobs. I have never received such terrible treatment in my life!! On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation.
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