I thought I would start a positive forum for those of us already members with UVC to share experiences, recommend locations, ideas on what to do while at our AMResort, share ANYTHING that will HELP us with our club memberships. 15 ) low occupancy yes you might upgrade high occupancy the sales man will promess you free upgrade to get the deal but wont be able to deliver if hotel is booked and the luxury rooms sold out ! Please send us your member ID to the following mail: cx@unlimitedvc.com so we can help you. With a travel club membership in Unlimited Vacation Club by AMResorts, you'll find your special resort from a variety of upscale travel experiences that include adult destinations, wellness resorts, and family-oriented properties all in gorgeous beachfront settings. A loud guest was disturbing many. Saludos. The resorts themselves have been terrific, although we have only used Mexico destinations. The threat of taking the conflict to an American court and causing problems with the credit card company seems to be the way to get them to honor their refund terms. We got a confirmation the next day that the email was received and had been forwarded to the appropriate department and someone would be in touch in 48-72 hours. The rapidly expanding club will have nearly 60 resort choices in the near future. Plus, you can also think of them as your all-in-one travel agency. I had to go ask another to finally receive my money back. For an expensive club like this you would think they can give you some benefits for at least using their resorts by my families and friends without using unlimited sharing. Hello i have a niece who also was dupped by UVC i see a lot of individuals who suffered the same. You know what? The threat of taking the conflict to an American court and causing problems with the credit card company seems to be the way to get them to honor their refund terms. I did not used any of my free nights or services and have no plan to travel in near or far future to the Country where there is so much injustice, food poison ( I had each time I was there) and risk of Zika virus which possess risk for the males and females trying to conceive babies. Risk. James. I told this supposedly supervisor that appears to have no authority that this doesnt seem very fair or customer service when everytime I call I am getting more and more upset. I started to Talk angrily because I just wanted to leave and at That moment your employees That sell all your plans started laughing at me because they knew they got to waste my precious Time on our short Holiday here in Mexico. So, our $3,500 is a total loss. Yes, they tell you the nights are worth $500 but theyre not, they lie yes or stretch the truth, there are worth about 300 to 350., so I use them at that discretion. So thats why I had to call and pay an extra $20 just to talk to a rep. Unlimited Vacation Club - Members Only Please! Since we were in lock down and could not travel we called within 30 days to cancel our trips. That 3 different branches collecting annual fees and you didnt even use half those service or know how to. We urge you to think about what you would do if something goes wrong. We stayed in a nice 2 bedroom house in Montego Bay. $70,000 is a lot of money. This seems to be the crux of getting your refund. Since purchasing our membership, we have. We have already saved on two vacation once to Sunscape Sabor Cozumel in January with our family and once to Dreams Play Bonita in Panama. Fast forward I rebooked for May of 2021. 9) Not uvc ! Thats how they get you. Couldn't recommend any excursions though if we return, we may try a private tour in the mountains. My daughter got married on the beach and we took several families with us, and they also got the 25% off best price online. Three different songs playing in my ears at one time at the pool. Our unsecured line of credit from the bank has a much lower interest rate than 9%. If these vacation clubs were based out of the US, you have lots of legal options you can take to get your money back. Also, the RCI component was a big factor for us because we felt like we could recoup our investment by using the stateside travel benefits that were described. Vacation clubs are basically categorized into 3 groupshotel and resort chain, condo or resort chains, and high-end ownership programs. LATEST stories Tulum Our third annual VIP Event and festival "Autumn Equinox" at Dreams Tulum! Oh and dont forget your annual renewal fee is for UVC. It is a scam. When no meaningful solution could be reached with her, I asked to speak with manager. I was told that he had family emergency and will not come to work. Unlimited Vacation Club review: UVC, Zoetry and Hyatt. Not to mention the countless phone calls you receive, to upgrade. Not only did they take my $3500, they seem to have sold our information to a company that buys unwanted timeshares. Unlimited Vacation Club - UVC silver scam membership We went to Cabos for our anniversary on September 2022, we were pressure in to buying this Over Expensive membership with the. CONTACT US INFO (U.S./CAN) Toll Free Numbers. We believe their most popular membership level is the Gold Tier so we will focus our review on that level. Unlimited vacation club is fine if you know how to negotiate and you vacation often. So first I'd like to say we have traveled to Dreams Mayan Riviera twice, Secrets Capri, Dreams Costa Rica and Secrets St.James. Unlimited Vacation Club - Unlimited Vacation Club is a Hyatt Company. When we traveled to Dreams Costa Rica we decided to join the UVC Club; one of our friends traveling with us was a member and had nothing but good things to say about it. We ended up agreeing to the White Pearl 15-year membership for a price around $11,500 plus the registration fee etc. Unlimited Vacation Club 1-855-437-0592. etc. Along with that, since we'll be there a whole week, we are looking at fun excursions for all of us as well - any suggestions for those as well? I have called and asked if they can at least give me one day for free, they declined. Also, when i asked to speak to someone in a higher position, she told me there is no one else. Focused on a social, club-like atmosphere with an elevated focus on energy, nightlife and themed events, Breathless Resorts & Spas are the perfect social setting to mix, mingle and meet new people from around the world. She gets me a supposedly supervisor whom repeats what she said to me that to be current I needed to pay. I said I would show them the cancellation email chain as well as the contract and, should the credit card company process the charge anyway, I would sue the card company in an American court. told me that he will get back to me next day when he will speak with manager. FV. I dont care if people have travel cards, and dont pay for flights, but you still need to factor these costs to make a fair comparison. We agreed to the deal and booked a trip to Secrets Riviera Cancun. Enhanced by its award-winning dining and wine collection, an array of personalized services, a welcome bottle of rum or tequila and a bottle of sparkling wine with fresh fruit daily, Zotry Wellness & Spa Resorts provide guests a uniquely distinguished experience tailored to their wishes. We are very pleased with our UVC membership. ps I love Secrets Maroma and various Zoetry properties. I will say that I think the company should work on consistency (ie, we recently stayed in one Secrets that was clearly not at a level we expected at a Secrets). They have over 55 different resorts to choose from in the Caribbean and 7 different brands. Financial. My issue is most of my family and friends doesnt want and refused to seat to a 2 hour presentation (It could be longer). Stay away. I already told 3 other people not to sign up with them and thank God they ended up not doing it. It appears that our credits may have been honored after all. Why cant I just call and get the service I paid for? Just because you dont see it, doesnt mean its not a scam. Vacation Clubs. Do not buy into UVC United Vacation Club or you will regret it. Regards. Not sure why you felt the urge to respond in such a way. To top it off I wont get my remaining almost $2000 until March 18, 2021. then i decided go home first google the review .then the salesman went crazy . Just keep up with all your free stuff free weeks upgrades etc. Guests immerse themselves in Unlimited-Luxury where everything is included. This is of corse only if you travel like this at least twice a year. Regards. STAY AWAY!!!! The resort cancelled my trip due to COVID. 8 years ago Save Hi everyone! The gist of the email was that I expected a full refund minus the $400 we had received and used as luxury dollars. And trust me.even if they say its now or never if you go back to them with your offer they will play ball. To use our mobile site, please enable JavaScript. This seems to be the crux of getting your refund. Getting the runaround now and probably will never get a resolution. The whole saga follows, but the short version is, if youre reading this within a few days after signing up, send a cancellation email NOW! And they are now over in the Caribbean island . Nice place for 512 dollars! Though I'm hoping people will post all helpful information, I have a question for all of you members already We joined UVC and are VERY happy, but we have only been to Secrets (adults only) resorts so far - and have LOVED LOVED LOVED them!!!. You can go away as many weeks as you want and to as many different places as you'd like. Why cant it be that simple without additional fees. Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury beachfront settings. I said I would show them the cancellation email chain as well as the contract and, should the credit card company process the charge anyway, I would sue the card company in an American court. I know you wouldn't get any of the VIP or premier weeks, but the 25% discount for the number of remaining years should be able to transfer no problem. I also wonder how many of these comments are legit. Thank you for the opportunity but we are requesting cancellation of our membership as per the terms outlined in section 15 of the contract: You *can* get your money back and not let this whole thing ruin your vacation like it did for us. If you were pressured into signing a contract, and are within a five (5) day window then you can likely get it cancelled. No value ! I get my upgraded membership, go to get the rates and they are nowhere to be found. Which I think I will have to advice to my families and friends from now on. GK. Smart set up for innocent buyers ! Im not sure where you came up with your number of 140,000 members, but that just shows me how easily people are manipulated. I owe a UVC membership and havebeen approached by CTIG who wants to buy it. Awards HSMAI Adrian Award 2017 Bronze for Digital Marketing Innovation, UVC Digital Welcome Kit full list of awards We still had a wonderful time. Example experience today. I am really happy to read your comments. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They are rated one of the worst travel companies in Mexico. Para que podamos darle seguimiento a tu caso, comprtenos tu ID de socio, email y nmero de telfono al cx@unlimitedvc.com. The 7 night trip cost my son, and I, about $1500CDN for everything. Please any info that would benefit her out of this horrible nightmare would be gratefully appreciated. So on April 7th, 2015 we sent a notice of cancellation to them. If only I had known before I signed with UVC. The whole situation is embarrassing because we were foolish to sign a contract we hadnt read, but Im sharing all this in the hope that is helps someone else. This post has been removed at the author's request. And Yes Im F***ing PISSED!!! The gist of the email was that I expected a full refund minus the $400 we had received and used as luxury dollars. Thanks for your good work Credit Carrots! Guests will experience the convenience of Unlimited-Fun where everything is included paired with a vibrant atmosphere and friendly service. My only recommendation is to fully research the parent companies and interview a member or two that you can find at your own leisure before going back to sign. We were never given a contract because I was told by them that I gave them the wrong email address even though we stayed at the resort for several days after signing the contract. But for any other compensation on the annual fee, which the annual renewal fee is completely separate from your $20k-$30k-$40k membership purchase. Our several membership programs differ in term, access to types of properties and/or brands, and level of access to our affiliated service providers. This doesnt exactly inspire confidence, and really got us to start grilling the vacation club sales representatives on the details. This seemed like an unreal deal as some of the locations such as Hawaii would charge you that much for two nights. Or maybe you have some questions about membership? They could have chosen to go somewhere else and spend their money on a different resorts. For the ultimate in pampering, Zoetry Wellness & Spa Resorts will satisfy every need. lets all make compliant when we back to USA . I got no further communication from UVC or Dreams, but on Sept 23rd (11 days after the cancellation request) I had a refund for the exact amount Id requested show up on my card. I just went to Secrets Marquis in Los Cabos part of AM Resorts and honestly, the hotel was great, the service was great, the food was great, it really was a five start experience, fantastic spot, heaven vacation. I am so happy you posted this. Re: Buying a resale Unlimited Vacation Club membership 4 years ago Save We have a white pearl membership that we bought last year. We think the best way is to contact UVC to cancel. If these people come near you, RUN!!! Unlimited vacation club "member rate" discount? ? . . Breathless Resorts & Spas offer adult-only oceanfront vacation experiences in spectacular beachfront settings for the sophisticated and social traveler. Just unnecessary IMHO and unworthy of a destination expert. The following evening, my wife had expressed some concerns that we had made such a large purchase without more research and, to put her mind at ease, I Googled Unlimited Vacation Club reviews. Join Unlimited Vacation Club by AMResorts and enjoy VIP privileges through this exclusive travel club at AMResorts properties in Mexico, the Caribbean and Central America. Heres the long version. We had decided together that we wouldnt buy anything, but, like so many others, we fell for the excellent sales techniques, including some pretty convincing looking math. I just joined the program and would like to be a member of your community, http://www.complaintsboard.com/complaints/am-resorts-unlimited-vacation-club-misleading-and-lies-i-know-because-i-worked-there-c676258.html. The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years! Hello Cathy, I have gotten calls to sell my membership too. Their account of events is shown below. Unlimited Vacation Club be careful! benefits through a choice of participation levels to fit individual needs. Must be a Gold Club member, have valid photo ID and be present to win. unlimited vacation club membership levels. This vacation club is sold as an exclusive travel club whose members get VIP privileges at properties in Mexico, the Caribbean, Panama and Costa Rica, including guaranteed preferred rates and special offers. I just noticed it when a new reply was added. My only saving grace is Im a very good negotiator so I didnt give them an insane amount of money, but enough! Members enjoy guaranteed preferred rates and benefits. Actually those savings are not as much as you think. The key is to walk away and read EVERYTHING line by line then go back to them with your offer. We were told that we can stay at any of their affiliate locations for $499 a week. so when they approaching me I felt something is wrong .but i refuse ,then they gave an better offer ,I pulled my credit card .gave my ID .ready to sign ,then they sales lost patient to my question . For multigenerational travel, Now Resorts & Spas and Sunscape Resorts & Spas deliver the total package. Be very careful with this membership. I didnt take my chances. I thought I would start a positive forum for those of us already members with UVC to share experiences, recommend locations, ideas on what to do while at our AMResort, share ANYTHING that will HELP us with our club memberships. I have spoken to many club members and they are all very happy. Registr una queja por hacer cobros no estipulados, una porque dio un servicio diferente al contratado, y solo una tambin por no brindar todas las prestaciones que se aseguraron en el convenio. The Reps are not rude but the service they offer are limited in what you need and if they find a way to accommodate you there are always fees. Hemos recibido tus comentarios en Facebook. However, further research into this affiliate timeshare partner program revealed some massive red flags. He disappeared from the resort for the length of my stay . The foregoing shall operate if Member notifies the early termination of the Contract to the Mediator within five (5) business days following the date of signature of the Contract and upon request directly and in writing at the sales room, the address of the Mediator or by e-mail to memberservices@unlimitedvacationclub.com in which case, the corresponding acknowledgment of receipt issued by the Mediator shall be required to ensure that the Mediator has received it. Im posting this to hopefully help someone else who ends up in the same situation with UVC that my wife and I did. You have every right to walk away and understand what you are buying. So now I spend time every two weeks explaining that I, in fact, do not have a timeshare to sell. In case of voluntary termination of the Contract by Member, Mediator will return all the amounts paid by the Member within a period not to exceed fifteen (15) working days after the date of cancellation of the Contract, with exception of expenses for goods and services enjoyed and / or requested by the Member; Which will be deducted from the total amount to be refunded, provided that if such amounts fail to cover the amount corresponding to the goods and services enjoyed, the Member shall cover the additional amounts until liquidating the entire debt. Check out this review from one of their customers below: YES, I refer to this company (there are more out there) as a SCAM. It's $299.00 for Loding only. You are welcome, and thank you for contributing to the group! That is funny. Our team recently headed out to Secrets Capri Riviera near Playa Del Carmen in Mexico to learn more. But, I can certainly advise on those two locations if anyone has questions. Answer 1,451 of 1,451: Hi everyone! The social traveler will delight in the Breathless Resorts & Spas which cater to those looking for a fun, club-like atmosphere featuring nightlife and limitless activities. Beautiful and exciting destinations provide a lovely setting for a wedding, honeymoon, romantic getaway or family vacation. Post my reviews every where stating how much of a scam this is. Unlimited Vacation Club | 7,527 followers on LinkedIn. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-94789580', '');}, 'log_autolink_impression');airfare. So when you sue Am resorts the answer you get is your contract is with uvc whom is register in A Caribbean island . I call back to customer service to the forth rep about the 2 issues Im having. Somebody came running No no no you cant leave like That you paid 500 pesos for That already I Will refund you. Is it better to contact UVC and cancel, and take my lumps? <<. Nothing. Regards. Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53779644', '');}, 'log_autolink_impression');flight for us (we live in Texas), and we absolutely LOVE those two resorts, especially Silversands, that we just keep going with the "if it aint broke, don't fix it" thing and return there every time. I get mad .left the door . Our team recently headed out to Secrets Capri Riviera near Playa Del Carmen in Mexico to learn more. Hope they make it right for you. They also gave us 3 Free Weeks at their Unlimited Vacation Club Resorts. Enter your details below to be emailed when inventory matching your specifications becomes available. Highlights Gold 800,000 to 1.099 million points You're winning when it comes to vacations. I am literally sick ? We tried to use our credits in early June 2021 and they were rejected by another Zoetry resort saying they expired. With all of the talk in the comments differing re: head quarters etc, does the advice still hold water? 10) so you have to sue them in that Caribbean island UVC robbed my husband and I two days of our vacation due to me being exposed to the COVID virus as I am an educator. 13 ) uvc subrent some units to Am resorts . I push back. Please contact us at: cx@unlimitedvc.com with your full name, member ID, email, and phone number. Upon my return to USA, almost every week I got a call or e mails from Vacation Club membership, with various ridiculous offers. Elevated levels may include a private lounge with concierge service, discounts on spa and wellness treatments, and welcome gifts. Since vacations are not physical products like a car, or house you are really getting nothing for the money you throw down. Yeah. 14) but if upgrading room when you purchase will depend of the resorts occupancy at that moment We also sat down for another two hours with the sales managers in the presentation center to really dig deep. 6) Am resorts dont own the resorts they just rent them too private owner . UVC only guarantees 25% (after jumping through hoops). I got no further communication from UVC or Dreams, but on Sept 23rd (11 days after the cancellation request) I had a refund for the exact amount Id requested show up on my card. This month, Im thinking Guatemala?! Unlimited Vacation Club 01-800-925-0359. Spacious rooms and suites, graciously appointed and luxuriously equipped provide a picture-perfect vacation experience with welcoming service and romantic inclusions. people. About Unlimited Vacation Club Unlimited Vacation Club by AMResorts is an exclusive travel club providing VIP privileges at luxurious AMResorts properties throughout Mexico, the Caribbean and Costa Rica. Under Mexican Law ( the contract was signed in Mexico), these timeshare/vacation club contracts have a mandatory 5 day right to cancel the contract. We did our research, asked a lot of questions and worked out what we felt was a good fit for us and signed up as Gold Plus members. Why would pay up front for vacations is beyond me . Jos Vasconcelos 208 Col. Condesa, Cuauhtmoc Territorial Demarcation 06140 Mexico City. Im on automatic withdrawal, however my card was hijacked so I canceled it, when I saw payment was declined, I called to re-set up my auto payments with the new card and discuss late fee and covid remediations. It didnt take long to see that feedback on UVC was almost universally negative. Lets talk about vacations without limits. Uvc and AM resorts are two different companies GK. She is the most rude, unprofessional and The Unlimited Vacation Club is an exclusive travel club whose participants enjoy guaranteed preferred rates and benefits at properties around the world. When you pay thousands of dollars to join a club, you shouldnt have to spend countless hours trying to find a deal. From the ceremony to the cake, you'll have everything you need to say "I do". The UVC customer experience is pure hell! Any suggestions or advice would be greatly appreciated. There are lots of complaints regarding the lack of dates available which results in you not being able to use this service. Take pleasure in holistic spa treatments, luxurious accommodations, and award winning dining. 9 years ago Save Hi everyone! My question is has anyone ever successfully removed themselves from the contract i believe she went to Dominican Republic. Seemed like a good move. Oh, the reason they keep callingsuckered once, easier to sucker again. Which I learned I paid up to 30k less for the exact same contract based on talking to other guests.who signed up because I know the power of NO and how to use it to my advantage. I was not given an opportunity to read everything carefully. We were told the interest rate was so high because Mexico has very high lending rates which is probably true, but it doesnt change the fact that this is a bad deal financially. They are world class scammers!!! We are getting ready to take our 4th trip in Feb. We purchased our UVC in 2013 and have regretted our purchase ever since: make no mistake about UVC. However, the devil is in the details. I asked how long it would take after all this wasted Time. They have added 9 NEW RESORTS! Not even a gift card ( rolling my eyes). Unlimited Vacation Club AMResorts 5600 SW 135th Ave Suite #210, Miami, FL 33183, Multi-Destination, Outside US, Multi-Destination Level 5 (Preferred Rooms & Jr. Suites) - Silver membership! In theory they should be transferable. Unfortunately, I discovered that travel websites, like Expedia et al, get up to 80% (but usually 50-60%) off room rates, when you book a package with flights and transfers. I am concerned about security. If you don't travel that much you should be looking on a different package. Additional privileges include discounted rates for an array of room types at affiliated properties. The Unlimited Vacation Club by AMResorts is an exclusive travel club whose members receive VIP privileges at AMResorts properties in Mexico and the Caribbean including guaranteed preferred rates and special offers. Direct. You will be contacted in the next 24-72 business hours..and than I received an e mai from Ms Gonzales If all you want is to continue with the cancellation, there is no other option than cancelling without refund. Nothing more to say. They are essentially asking you to pay for 30 years worth of vacations up front. There is no cost to book from these travel sites, and no one will constantly call you to upgrade your membership. Then theres a processing fee for that. The cost of this membership to stay at secrets, zoetry, now, dreams or any other am resorts is $50, 000 for a 50 year membership! Unlimited Vacation Club - Members Only Please! With a travel club membership in Unlimited Vacation Club by AMResorts, youll find your special resort from a variety of upscale travel experiences that include adult destinations, wellness resorts, and family-oriented properties all in gorgeous beachfront settings. We are sorry about what you mentioned. While the site is specifically geared towards Mexican law, the information I found there helped steer me in the right direction. HOWEVER, they priced it accordingly. Continued to advise there is nothing get can do regarding the annual fees. We are entitled to unlimited visits to all 4 Walt Disney World theme parks: Magic Kingdom, Epcot, Hollywood Studios, and Animal Kingdom.The cost of the Pixie Dust pass, the only pass currently . I cant help but wonder if somebody at UVC is monitoring this article and comments !? Only deeded timeshare the others timeshare dont exit anymore or changes their names ! Numerous time I asked not to bother me , because I am very busy ; I said that I will call when I need services. I am trying to very hard to get out of my vacation club membership. and consent for BuyATimeShare and, Melreese Golf Course at International Links, Executive at Don Shula's Hotel & Golf Club, Doral Golf Resort & Spa - Jim McLean Signature Course, Doral Golf Resort & Spa - Great White Course, Dolphin at Miccosukee Golf & Country Club, Barracuda at Miccosukee Golf & Country Club. The spa was heavenly. Joining this make you feel like you are just getting burned everyone you interact. Im certain that short windows is why they try and get you in the sales office at the beginning of your vacation so that your cancellation period expires before you take the time to look closely at the membership. condescending person I ever met. Since purchasing our membership, we have enjoyed many awesome resorts and beach vacations,. With over 110,000 members, Unlimited Vacation Club membership has grown at a compounded annual growth rate of 18% over the last five years. But the sales guy made it sound like I was getting a deal. Granted, we have the cheapskate Choices membership. They called me later to enroll me into another program so they could have called me. It was significantly cheaper than what we expected, so there you go. I agree completely with Damians message, Unlimited Vacation Club is a great deal if you use it. The money is not even use to build new resorts but just to make money ! We were never told that it had an annual fee of 399 and we were being signed up for five years. Web Design and SEO by: Advanced Internet Management, Join Unlimited Vacation Club by AMResorts and enjoy VIP privileges through this exclusive travel club at AMResorts properties in Mexico, the Caribbean and Central America. Days: Varies depending on resort / Time: Varies. Telephone: (55) 5625 6700. These sites are far better than UVCand no annoying weekly (sometimes daily) phone calls trying to get me to upgrade. If you are in a presentation, I suggest that you take a picture of the upgrade that they offer you because as one of the other people mentioned on this blog the piece paper disappears and then all of a sudden you dont know what youre getting.
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